We offer medical consultations for accidents and acute illnesses. Specialist care is provided with authorization from the BIA TRAVEL ASSIST Medical Department. Carrying out complementary medical examinations subject to prior authorization. Hospitalizations will be carried out according to the nature of the injury or illness, with prescription from the Medical Department. This service is exclusive to the beneficiary of the assistance plan, without coverage for companions in bed and/or food.

If the Beneficiary’s flight is delayed for more than six (6) consecutive hours than the originally scheduled one, and as long as there is no other transportation alternative during them, BIA TRAVEL ASSIST will reimburse up to the agreed coverage limit for hotel expenses. meals and communications made during the delay and upon presentation of their original receipts, accompanied by a certificate from the airline reflecting the delay or cancellation suffered by the Beneficiary’s flight.

BIA TRAVEL ASSIST will compensate the Beneficiary in a complementary manner, up to the limit specified in the benefits table.

BIA TRAVEL ASSIST beneficiaries will be able to access the VIP lounges available at the airports, in the event that there are delays of 60 minutes or more, on the flights scheduled for their trip.
To access and obtain the benefit, the following requirements must be met: Register the flights scheduled for the trip no less than 7 hours before the flight through the following link: https://travelregistration.online

A TRAVEL ASSIST will cover up to the coverage limit according to the contracted plan the penalties for canceling early a trip known as tours, tourist packages, excursions, air tickets and cruises. Conditions apply to access the benefit.